• What is PubINDEX?

    PubINDEX is a Word add-in allowing the user to create indexes directly in the manuscript. Once downloaded and installed, PubINDEX unleashes a powerful tool kit to create indexes with ease and efficiency. The user-friendly, flexible interface enables users to focus on quality. PubINDEX is part of PubSUITE™.

  • Do I need to be a professional indexer to use PubINDEX?

    No. PubINDEX is designed for indexers, authors, and companies producing indexed documents such as user manuals.

  • Who uses PubINDEX?

    PubINDEX is designed for indexers, authors, publishers, and businesses that require content to be indexed. You can select the type of subscription that best suits your needs. All users have access to the full spectrum of PubINDEX functions. The only difference between the subscription types is the number users and the number of manuscripts that can be indexed.

  • What are the system requirements for PubINDEX?

    PubINDEX requires a Windows OS and Microsoft Word 2013 or later.

  • Can PubINDEX run on Mac machines?

    Yes. PubINDEX works on Macs with Parallels Desktop running the Windows Operating System.

  • What does the Free Trial include?

    For two weeks, you will have access to all the functions of PubINDEX that our subscribers enjoy. However, you will need to subscribe to one of our plans in order to download your index.

  • How can I pay for my subscription?

    We accept most credit/debit cards.

  • What if I want to change my subscription?

    You can upgrade your subscription at any time and the new subscription will go into effect automatically. The remaining value of your current subscription will be credited towards your new subscription.

  • How do I extend or renew my subscription?

    You can renew your subscription by following the 'Manage Account’ from the desktop app.

  • What happens if my payment didn't go through?

    You will be notified and you can change or update your credit card or ACH payment details.

    If you continue to have issues completing your payment, please email us at support@pubsuite.tech or call toll-free +1 855-4PubSUITE (855-478-2784).

  • Do I have to pay taxes for this subscription?

    Applicable taxes, if any, will be disclosed on your checkout page.

  • Can I cancel my PubINDEX subscription order after purchase?

    So long as you have not used the product, you can cancel anytime within your current subscription period, for a full refund, by going to “Manage Account” from the desktop app.

  • What is the refund policy?

    As a SaaS product, refunds are not possible after the product has been used.

  • Do I have to sign a contract?

    No contract is required except for Enterprise subscriptions. By using the site you agree with the Privacy Policy and Terms and Conditions, which are available on the website.

  • Are there any setup fees?

    No, PubINDEX does not have any additional setup fees.

  • How is the PubINDEX software installed?

    After licensing PubINDEX, installation is a snap. You sign in with your credentials, download PubINDEX onto your computer, and verify the installation. At this point, you will be all set to use PubINDEX.

    If your organization subscribed for a Business or Enterprise plan, have your System Admin add you as an authorized user.

  • Do I have to type index entries?

    No. With PubINDEX you simply “drag-n-drop” the term to create the index entry –no more laborious typing.

    With drag-n-drop you never have to manually key special characters – a huge issue with competing products.

  • How do I create an index entry?

    The number of instances of the term in the entire manuscript is displayed. You decide whether to index the term or not.

    If you choose to index it, PubINDEX drives you to each instance of the selected term in the manuscript and you decide whether to include that instance or not, depending on the context. Once the entire manuscript has been traversed, PubINDEX returns you to the location where you selected the term, so you can continue indexing without missing a step.

    Previously indexed terms are highlighted, so your indexing speed increases as you traverse through the manuscript.

    Page numbers are automatically created as bi-directional links so you can fluidly switch between the manuscript and the index.

  • How are concepts indexed?

    You enter a title for the concept in PubINDEX and then select the manuscript text related to that context – it can be a paragraph or an entire chapter.

  • Do I have to redo my index if the manuscript is re-paginated?

    Frustrated with having to manually redo your index each time a manuscript is re-paginated? With PubINDEX, page numbers are updated automatically so you only have to index a book once.

  • Do I need to manually create “see” and “see also” entries?

    No. Creating “see” and “see also” entries couldn’t be easier. Select “see” or “see also” in PubINDEX then drag the subordinate entry to the main entry. PubINDEX does the rest. It formats the entry, automatically adding the “see” or “see also” and removing page numbers for “see” items.

  • How do I integrate the index into the manuscript?

    With a touch of a button. Once you are done indexing the manuscript, you select “generate index” and the index is automatically added into the manuscript while preserving all of the bi-directional links.

    Your customers will truly appreciate your index product because when the manuscript is edited or re-paginated downstream, the page references are automatically updated. Gone are the days when page references required manual updating each time a manuscript was edited or re-paginated.